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Contact FAQ — Webflow Embed Preview
Frequently Asked
Answers to the questions we hear most.
If anything below doesn’t cover your situation, drop us a note — we’re happy to talk through the details.
Yes. Whether you want just photos, just video, or both together, we’ve got you covered for weddings, events, and commercial work — with a single, coordinated team on the day.
Absolutely. Whether you love candid moments, documentary-style storytelling, or classic posed shots, we’ll tailor our approach to match your vision — usually nailed down in the discovery call.
Yes — many couples love adding an engagement shoot. It’s a great way to get comfortable in front of the camera and create some extra memories before the big day. Let us know your ideas.
Definitely. Whether you need fewer hours, an extra shooter, or specific add-ons like albums or prints, we’ll build a package that works for you and your budget.
We love a good adventure. Local Auckland shoots have no travel fees; destinations outside Auckland may require additional charges for travel and accommodation, which we’ll outline upfront in your proposal.
Just reach out to check availability. To secure your date, we’ll need a signed contract and a 25% deposit — both handled digitally, no paperwork shuffle.
Of course — we’d love to hear your vision, whether it’s over coffee, a video call, or a quick chat. The discovery call is always free.
Deposits are non-refundable (except in cases of extreme weather), but we’re happy to reschedule if we have availability. Full terms are spelled out in your contract.
All deliveries typically take 4 weeks to complete — sneak peeks usually land within the first week. Need them sooner? Ask about our rush options.
We usually deliver only professionally edited photos for the best quality, but RAW files are available upon request as an add-on at the proposal stage.
Still have a question?
We’re a small team — you’ll always reach an actual human.
